How We Handle Your Information
PRIVACY POLICY
What we collect, why we collect it, and how we protect it.
Last updated: July 2026
Who We Are
Flo Mechanical Solutions (5331 W Rushton Farm Lane, West Valley City, UT 84120) provides commercial HVAC and refrigeration services across the Salt Lake City Metro & Utah. This policy describes how we handle information collected through this website and our service request forms.
Information We Collect
When you request service or contact us, we collect the information you provide: your name, company, phone number, email address, service address, and a description of your service need. Our website may also collect standard technical information such as IP address, browser type, and pages visited, including through analytics and advertising measurement tools.
How We Use Your Information
We use the information you submit to respond to your service request, schedule and perform work, send quotes and invoices, and follow up on completed jobs. We may use aggregate website analytics to improve our site and measure the effectiveness of our advertising. We do not sell your personal information.
Sharing
We share information only with the service providers we use to run our business (such as scheduling, email, and payment systems), or when required by law. Those providers may process your information solely on our behalf.
Retention
We retain service records for as long as needed to support your equipment history, warranty obligations, and our legal and accounting requirements.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at service@flomechanicalsolutions.com or (801) 871-5217. You can opt out of marketing communications at any time.
Contact
Questions about this policy? Contact Flo Mechanical Solutions at service@flomechanicalsolutions.com, (801) 871-5217, or 5331 W Rushton Farm Lane, West Valley City, UT 84120.